How Do I Sign Up?

To sign up for our service, visit the registration page and fill out the required details. Ensure that you have all necessary information at hand for a smoother process.

How Am I Notified When an Application is Completed?

Once your application is completed, you will receive a notification via email. Make sure to check your spam or junk mail folder just in case it lands there.

If My Borrower Starts, Can They Finish at a Later Time or Can I Take Over and Finish for Them?

Yes, your borrower can start the process and return to it later. You can also take over and finish the application on their behalf if necessary.

Can My Borrower Skip a Question if They Don’t Know the Answer?

Yes, borrowers can skip questions. However, it is advisable to answer as many questions as possible to expedite the approval process.

Does Income Import into My LOS?

Yes, income data can be imported into your Loan Origination System (LOS) from compatible sources to help complete the application more efficiently.

How Do I Import a File Into My LOS?

To import a file into your LOS, navigate to the import section of your application and follow the prompts to upload the desired file.

Do My Borrowers Need to Download an App?

No, borrowers do not need to download a separate app to complete their applications. Everything can be done through our website.

What Does the Default Email Say That Goes Out to a Borrower? Can I Change This?

The default email contains information about the application process and next steps. You can customize this email within your settings.

Is the Data Secure?

Yes, all data is securely encrypted and stored to ensure the privacy and safety of our users.

Is the Data Collected Sold?

No, we do not sell any collected data. Your information is kept confidential and used solely for application purposes.